LIKE MAGIC had 10 outages in the last 2 years totaling 51h 39m of downtime — averaging 0.4 incidents per month.
There were 10 LIKE MAGIC outages since September 16, 2025 totaling 51h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.
Potential Issue with Salto KS PIN https://status.saltoks.com/incidents/395027#activity-id-822252
This incident has been resolved.
Apaleo reported an issue with their API: https://status.apaleo.com
We are continuing to investigate this issue.
Apaleo is currently not sending any webhooks anymore. This lead to wrong states at LIKE MAGIC. Guest will have troubles do a checkin or access keys.
Apaleo should have fixed the issue by now. We are seeing more and more webhooks flowing in. The reservations should get updated now
We are working through the backlog of webhook events. LIKE MAGIC should again work as expected
Bird has published an incident: https://status.bird.com/incidents/w44ynww8vtjj Currently WhatsApp message cannot be delivered.
Issue originates from Meta: https://metastatus.com/whatsapp-business-api
Meta seams to have fixed the issue
This incident has been resolved.
Task due notifications are currently not being sent from Backoffice. Users will not receive reminders for upcoming or overdue tasks. All other Backoffice functionality remains operational, including task creation, viewing and management. We are actively investigating and working to restore notifications.
A fix has been deployed and task due notifications are working again. We are monitoring to ensure stability.
This incident has been resolved.
https://status.mews.com/
We are continuing to work on a fix for this issue.
Seams Cloudflare has fixed their issue
This incident has been resolved.
We're experiencing an elevated level of API errors against Häfele and have informed them.
We continue to see a high level of errors from Häfele
A fix is in place and its currently monitored to see if this resolves the issues
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We're experiencing an elevated level of Häfele errors and have informed Häfele to look into it. Possible impact: - Door opening not working - Encoding of key cards
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The incident at apaleo (https://status.apaleo.com/) has been resolved. Our connection is stable again, and we are currently processing the backlog of events from the past 3 hours. During this catch-up phase, you may experience some delays until all queued events are fully processed. We expect the system to return to normal shortly, and we will confirm once processing is fully up to date.
This incident has been resolved.
We are currently experiencing an outage with the connection to apaleo. At the moment, no data can be retrieved and no updates can be processed. For live updates on the incident, please refer to the apaleo status page: https://status.apaleo.com. We will provide further information as it becomes available.
The outage with apaleo is still ongoing. We continue to be unable to retrieve or update any data. You can follow the latest status directly here: https://status.apaleo.com.
The connection to apaleo has been restored. Data retrieval and updates are working again. We are continuing to monitor the situation closely to ensure everything remains stable. For reference, you can still check the official status page here: https://status.apaleo.com.
This incident has been resolved.
We are currently experiencing decreased performance on our database. This may cause slower response times for some users. Our team has identified the cause and is working on remediation to restore normal performance.
This incident has been resolved.