LIKE MAGIC incident

Elevated Häfele API Errors

Critical Resolved View vendor source →

LIKE MAGIC experienced a critical incident on November 20, 2025 affecting Häfele, lasting 19h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 05:57 PM UTC
Resolved
Nov 21, 2025, 01:32 PM UTC
Duration
19h 34m
Detected by Pingoru
Nov 20, 2025, 05:57 PM UTC

Affected components

Häfele

Update timeline

  1. investigating Nov 20, 2025, 05:57 PM UTC

    We're experiencing an elevated level of API errors against Häfele and have informed them.

  2. investigating Nov 21, 2025, 04:40 AM UTC

    We continue to see a high level of errors from Häfele

  3. identified Nov 21, 2025, 09:06 AM UTC

    A fix is in place and its currently monitored to see if this resolves the issues

  4. monitoring Nov 21, 2025, 09:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Nov 21, 2025, 09:20 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 21, 2025, 01:32 PM UTC

    This incident has been resolved.