Lightspeed experienced a critical incident on July 17, 2026 affecting Tee Sheets and Marketplace and 1 more component, lasting 23h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2026, 09:10 PM UTC
Golf services are impacted by a database issue. We are currently investigating.
- identified Jul 17, 2026, 10:17 PM UTC
We have identified an issue affecting database availability and are pursuing mitigation measures.
- identified Jul 18, 2026, 07:47 AM UTC
We have isolated the source of the outage and are actively working with our vendor to restore services.
- monitoring Jul 18, 2026, 09:40 AM UTC
Underlying vendor infrastructure has been repaired and we are restoring services.
- monitoring Jul 18, 2026, 09:48 AM UTC
We are continuing to restore service.
- monitoring Jul 18, 2026, 10:18 AM UTC
We have now restored all major services and are monitoring them for service stability.
- monitoring Jul 18, 2026, 04:05 PM UTC
BI users for Golf may experience issues with stale data. We are currently working to resolve this.
- monitoring Jul 18, 2026, 04:29 PM UTC
Business Intelligence features of Golf are affected by out-of-date data, and recovery issues are underway.
- resolved Jul 18, 2026, 08:19 PM UTC
This incident has been resolved.