Lightspeed incident

O-Series & K-Series: Financial Services reports are delayed

Minor Ongoing View vendor source →

Lightspeed is currently experiencing a minor incident affecting Back Office - Reporting and Back Office and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 01:45 AM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
Jun 03, 2026, 01:45 AM UTC

Affected components

Back Office - ReportingBack OfficeLightspeed PaymentsLightspeed Payments

Update timeline

  1. investigating Jun 03, 2026, 01:45 AM UTC

    We have received reports where some customers are advising that approved transactions are stuck in "Authorized" status and payout reports are empty. This is a cosmetic issue and payouts are actually not affected with deposits going through as expected, however our team are working to bring the reporting process back into alignment.

  2. investigating Jun 03, 2026, 02:10 AM UTC

    We are continuing to investigate this issue.