Lightspeed incident

O-Series & K-Series: Financial Services reports are delayed

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on June 3, 2026 affecting Back Office - Reporting and Back Office and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 01:45 AM UTC
Resolved
Jun 05, 2026, 12:53 AM UTC
Duration
1d 23h
Detected by Pingoru
Jun 03, 2026, 01:45 AM UTC

Affected components

Back Office - ReportingBack OfficeLightspeed PaymentsLightspeed Payments

Update timeline

  1. investigating Jun 03, 2026, 01:45 AM UTC

    We have received reports where some customers are advising that approved transactions are stuck in "Authorized" status and payout reports are empty. This is a cosmetic issue and payouts are actually not affected with deposits going through as expected, however our team are working to bring the reporting process back into alignment.

  2. investigating Jun 03, 2026, 02:10 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 05, 2026, 12:53 AM UTC

    This incident has been resolved.