Lightspeed incident
X-Series - Unable to add Modules on Plus (9.0) Plan and Select Monthly billing
Lightspeed experienced a minor incident on May 31, 2026 affecting Setup, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Setup
Update timeline
- investigating May 31, 2026, 11:57 AM UTC
Retailers on Plus 9.0 plan are unable to add modules and select the monthly billing cycle.
- identified May 31, 2026, 01:11 PM UTC
The problem has been identified.
- resolved Jun 01, 2026, 08:26 PM UTC
Issue has been resolved.