Lightspeed Systems incident
INCIDENT #16137**Lightspeed Classroom** Classes not loading for OneRoster organizations.
Resolved after 2 hours 2 minutes, affecting Lightspeed Classroom™, on October 23, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 23, 2026, 12:56 PM UTC
We are actively investigating reports that Lightspeed Classroom users may be experiencing where classes are not showing in the teachers UI dashboard. This issue is limited to organizations who use the OneRoster sync method to our platform. Our engineering team are working to resolve the issue and will provide another update shortly.
- investigating Oct 23, 2026, 01:03 PM UTC
We are continuing to investigate this issue.
- identified Oct 23, 2026, 01:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 23, 2026, 01:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 23, 2026, 01:38 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 23, 2026, 01:49 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 23, 2026, 02:58 PM UTC
This incident has been resolved.
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