Lightfoot incident

Expired Authentication Issue

Notice Resolved View vendor source →

Lightfoot experienced a notice incident on October 2, 2025 affecting Fleet Management Portal (my.lightfoot.co.uk), lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 08:58 AM UTC
Resolved
Oct 03, 2025, 11:54 AM UTC
Duration
1d 2h
Detected by Pingoru
Oct 02, 2025, 08:58 AM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)

Update timeline

  1. monitoring Oct 02, 2025, 08:58 AM UTC

    Following a fleet portal release yesterday, a small number of users experienced errors in some parts of the portal. This was due to expired authentication tokens. The issue can be mitigated by logging out and back into the portal.

  2. monitoring Oct 03, 2025, 06:58 AM UTC

    We are continuing to monitor, but have received no further reports of issues and expect to close this incident this morning.

  3. resolved Oct 03, 2025, 11:54 AM UTC

    This incident has been resolved.