Lightfoot incident

Delayed display of data in the Lightfoot Portal from a small number of devices

Minor Resolved View vendor source →

Lightfoot experienced a minor incident on May 26, 2021 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk), lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2021, 09:44 AM UTC
Resolved
May 26, 2021, 12:30 PM UTC
Duration
2h 46m
Detected by Pingoru
May 26, 2021, 09:44 AM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)

Update timeline

  1. monitoring May 26, 2021, 09:44 AM UTC

    We are currently monitoring a connectivity issue affecting a small number of devices. This means that some data visible through the web portals and mobile applications may be out of date. The Lightfoot devices affected will retain their data and transmit this in when possible so that no data will be lost.

  2. resolved May 26, 2021, 12:30 PM UTC

    Data is now up to date within the Lightfoot systems and this incident has been resolved.