Lightfoot incident

Delays displaying data in the Lightfoot system

Lightfoot experienced a minor incident on June 19, 2023 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more component, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started: Jun 19, 2023, 09:46 AM UTC
Resolved: Jun 19, 2023, 01:09 PM UTC
Duration: 3h 22m
Detected by Pingoru: Jun 19, 2023, 09:46 AM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)Driver Mobile App

Update timeline

investigating Jun 19, 2023, 09:46 AM UTC

We are currently investigating a delay in data being displayed in the Lightfoot Product System. This means that some tracking information displayed on the Fleet Management Portal and other interfaces may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.
resolved Jun 19, 2023, 01:09 PM UTC

This incident has been resolved and all data should be up to date across the Lightfoot Product System.