Lightfoot incident

Fleet Management Portal outage

Minor Resolved View vendor source →

Lightfoot experienced a minor incident on February 11, 2021 affecting Fleet Management Portal (my.lightfoot.co.uk), lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2021, 08:45 AM UTC
Resolved
Feb 11, 2021, 08:48 AM UTC
Duration
3m
Detected by Pingoru
Feb 11, 2021, 08:45 AM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)

Update timeline

  1. investigating Feb 11, 2021, 08:38 AM UTC

    We are currently investigating an issue with the Fleet Management portal being unavailable, this will not affect the operation of Lightfoot devices in-cab or the collection of data. We apologise for any inconvenience caused.

  2. monitoring Feb 11, 2021, 08:51 AM UTC

    The Fleet Management portal is now available and we are currently monitoring the stability.

  3. resolved Feb 11, 2021, 09:29 AM UTC

    This incident has been resolved and users should now be able to login to the portal as usual. We apologise for any inconvenience caused this morning.