Lightfoot incident

Fleet Management Portal Degraded Performance

Minor Resolved View vendor source →

Lightfoot experienced a minor incident on June 14, 2024 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more component, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2024, 11:17 AM UTC
Resolved
Jun 14, 2024, 03:55 PM UTC
Duration
4h 38m
Detected by Pingoru
Jun 14, 2024, 11:17 AM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)Driver Mobile App

Update timeline

  1. investigating Jun 14, 2024, 11:17 AM UTC

    We are investigating issues causing intermittent availability of the Lightfoot Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting.

  2. monitoring Jun 14, 2024, 12:31 PM UTC

    Performance has returned to normal, but we are continuing to monitor.

  3. resolved Jun 14, 2024, 03:55 PM UTC

    This incident has been resolved.