Lightfoot incident

Maintenance - Delayed display of data in the Lightfoot Portal

Minor Resolved View vendor source →

Lightfoot experienced a minor incident on June 29, 2024 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more component, lasting 12h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2024, 08:10 PM UTC
Resolved
Jun 30, 2024, 08:38 AM UTC
Duration
12h 28m
Detected by Pingoru
Jun 29, 2024, 08:10 PM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)Driver Mobile App

Update timeline

  1. monitoring Jun 29, 2024, 08:10 PM UTC

    Due to maintenance, there is a slight delay in the display of data in the Lightfoot product system. This means that some tracking information displayed on the Fleet Management Portal and other interfaces may be slightly delayed. Lightfoot devices will retain their data and transmit this to our servers as soon as possible and no data will be lost. We apologise for any inconvenience caused.

  2. resolved Jun 30, 2024, 08:38 AM UTC

    This incident has been resolved.