Lightfoot incident

Delayed latest location in live tracking

Minor Resolved View vendor source →

Lightfoot experienced a minor incident on July 20, 2023 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk), lasting 18h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 01:04 PM UTC
Resolved
Jul 21, 2023, 07:45 AM UTC
Duration
18h 41m
Detected by Pingoru
Jul 20, 2023, 01:04 PM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)

Update timeline

  1. investigating Jul 20, 2023, 01:04 PM UTC

    We are investigating an intermittent issue where a small number of vehicles’ latest locations are delayed in the Fleet Portal. This does not affect the operation of Lightfoot devices in-cab or historical reporting. We apologise for any inconvenience caused whilst we investigate this issue.

  2. resolved Jul 21, 2023, 07:45 AM UTC

    This incident has been resolved.