Lightfoot experienced a major incident on August 26, 2024 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk), lasting 7h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2024, 11:21 AM UTC
We are currently investigating an issue with the Fleet Management portal being unavailable. This will not affect the operation of Lightfoot devices in-cab or the collection of data.
- monitoring Aug 26, 2024, 04:23 PM UTC
The Fleet Management portal performance has returned to normal but data backlogs are continuing to be cleared, which is forecast to complete at around 19:00 BST (18:00 UTC). Some vehicle locations and journeys will be delayed during this time. We are continuing to monitor.
- resolved Aug 26, 2024, 06:39 PM UTC
This incident has been resolved. We will continue to monitor the performance