Lightfoot incident

Drop in traffic from Lightfoot devices in-cab

Minor Resolved View vendor source →

Lightfoot experienced a minor incident on January 9, 2025 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk), lasting 13h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 05:41 PM UTC
Resolved
Jan 10, 2025, 06:53 AM UTC
Duration
13h 12m
Detected by Pingoru
Jan 09, 2025, 05:41 PM UTC

Affected components

Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)

Update timeline

  1. identified Jan 09, 2025, 05:41 PM UTC

    Our third-party providers are currently investigating an issue on the network that Lightfoot uses to transmit data and in turn have escalated this to the network.

  2. resolved Jan 10, 2025, 06:53 AM UTC

    The mobile network operator has advised this issue is now resolved and we have seen a return to normal connectivity. We will continue to monitor the situation.