Lightfoot incident
Cellular Network Disruption — Lightfoot Device Connectivity
Lightfoot experienced a minor incident on September 17, 2026 affecting Fleet Management Portal (my.lightfoot.co.uk) and Fleet Management API (data.lightfoot.co.uk) and 1 more component, lasting 16h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Fleet Management Portal (my.lightfoot.co.uk)Fleet Management API (data.lightfoot.co.uk)Driver Mobile App
Update timeline
- investigating Sep 17, 2026, 02:22 PM UTC
A cellular network outage is currently affecting data transmission from Lightfoot in-cab devices to our servers. Our network provider is investigating. As a result, some vehicle tracking information may be temporarily unavailable in the Fleet Management portal and other interfaces. No data will be lost — Lightfoot devices store data onboard and will automatically transmit it to our servers once connectivity is restored.
- resolved Sep 18, 2026, 07:09 AM UTC
This incident has been resolved.