Lifesize Cloud incident

Error Message with 877-LIFESIZE

Notice Resolved View vendor source →

Lifesize Cloud experienced a notice incident on September 8, 2020 affecting Community, lasting 21h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2020, 10:24 PM UTC
Resolved
Sep 09, 2020, 08:09 PM UTC
Duration
21h 44m
Detected by Pingoru
Sep 08, 2020, 10:24 PM UTC

Affected components

Community

Update timeline

  1. identified Sep 08, 2020, 10:24 PM UTC

    Lifesize is currently investigating an error when dialing our 1-877-LIFESIZE number, please use +1 855 645 0108 in the interim to reach us. We will be posting updates as they become available. Thank you for your patience.

  2. monitoring Sep 09, 2020, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2020, 08:09 PM UTC

    This incident has been resolved.