Lifesize Cloud incident

Notification: Support Team Contact Number

Notice Resolved View vendor source →

Lifesize Cloud experienced a notice incident on October 10, 2020 affecting Audio Call Service, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2020, 05:34 PM UTC
Resolved
Oct 13, 2020, 02:17 AM UTC
Duration
2d 8h
Detected by Pingoru
Oct 10, 2020, 05:34 PM UTC

Affected components

Audio Call Service

Update timeline

  1. investigating Oct 10, 2020, 05:34 PM UTC

    Lifesize Support Team contact numbers of India, EMEA and APAC are currently down. You can reach out to Support Team using US number +877-543-3749 or open case through Lifesize Community Login and Chat service. We regret the inconvenience caused, we are working with carrier to fix the issue soon.

  2. resolved Oct 13, 2020, 02:17 AM UTC

    This incident has been resolved.