Lifesize Cloud incident

Audio Conferencing Service Issue (US# +1 (312) 392-3152)

Minor Resolved View vendor source →

Lifesize Cloud experienced a minor incident on October 28, 2020 affecting Audio Call Service, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2020, 06:45 PM UTC
Resolved
Oct 29, 2020, 07:32 PM UTC
Duration
1d
Detected by Pingoru
Oct 28, 2020, 06:45 PM UTC

Affected components

Audio Call Service

Update timeline

  1. investigating Oct 28, 2020, 06:45 PM UTC

    Thank you for your patience while we address an intermittent issue with one of our US PSTN# (+1 (312) 392-3152). Some users may experience difficulties placing audio calls at this time with our US PSTN#. We kindly request to use our alternate US PSTN Number. Please refer: https://call.lifesizecloud.com/pstn/numbers

  2. monitoring Oct 29, 2020, 01:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2020, 07:32 PM UTC

    This incident has been resolved.