Lifesize Cloud incident

Management Console fails to load Recordings

Minor Resolved View vendor source →

Lifesize Cloud experienced a minor incident on November 11, 2020 affecting Management Console, lasting 17h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2020, 08:46 PM UTC
Resolved
Nov 12, 2020, 02:14 PM UTC
Duration
17h 28m
Detected by Pingoru
Nov 11, 2020, 08:46 PM UTC

Affected components

Management Console

Update timeline

  1. investigating Nov 11, 2020, 08:46 PM UTC

    Thank you for your patience while we address an issue with the web console. You may be unable to access your web console at this time.

  2. identified Nov 11, 2020, 11:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 12, 2020, 03:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2020, 02:14 PM UTC

    This incident has been resolved.