Lifesize Cloud experienced a notice incident on December 14, 2020 affecting Call Management Service and Management Console and 1 more component, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Call Management ServiceManagement ConsoleWeb Application call service
Update timeline
- investigating Dec 14, 2020, 05:39 PM UTC
You may have experiencing login issue from 5:25 (UTC) time. We are investigating this issue and will keep you updated. We apologize for the inconvenience, Our PSTN calling is not affected.
- monitoring Dec 14, 2020, 05:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 14, 2020, 10:00 PM UTC
This incident has been resolved.