Lifesize Cloud incident

Login and Call Management Issue

Notice Resolved View vendor source →

Lifesize Cloud experienced a notice incident on April 13, 2021 affecting Call Management Service and Management Console and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2021, 08:35 AM UTC
Resolved
Apr 13, 2021, 10:04 AM UTC
Duration
1h 29m
Detected by Pingoru
Apr 13, 2021, 08:35 AM UTC

Affected components

Call Management ServiceManagement ConsoleWeb Application call service

Update timeline

  1. investigating Apr 13, 2021, 08:35 AM UTC

    Users may have observed failed to login or make a call issue with Lifesize Apps and Manage console from 8:10 UTC. We are working on this and keep you updated. We apologize for the inconvenience caused.

  2. monitoring Apr 13, 2021, 09:12 AM UTC

    This incident has been resolved and we are monitoring the status.

  3. resolved Apr 13, 2021, 10:04 AM UTC

    This incident has been resolved.