Lifesize Cloud incident

Login and Call Management Issue

Major Resolved View vendor source →

Lifesize Cloud experienced a major incident on April 15, 2021 affecting Call Management Service and Management Console and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2021, 02:26 PM UTC
Resolved
Apr 15, 2021, 02:53 PM UTC
Duration
26m
Detected by Pingoru
Apr 15, 2021, 02:26 PM UTC

Affected components

Call Management ServiceManagement ConsoleWeb Application call service

Update timeline

  1. monitoring Apr 15, 2021, 02:26 PM UTC

    Users may have observed failed to login or call issue(s) with Lifesize Apps and Manage console. We are aware of this issue and being addressed. We apologize for the inconvenience caused.

  2. resolved Apr 15, 2021, 02:53 PM UTC

    This incident has been resolved.