Lifesize Cloud incident

Unable to find recordings from Manage Console

Notice Resolved View vendor source →

Lifesize Cloud experienced a notice incident on May 11, 2021 affecting Management Console, lasting 8h 49m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 06:55 PM UTC
Resolved
May 12, 2021, 03:44 AM UTC
Duration
8h 49m
Detected by Pingoru
May 11, 2021, 06:55 PM UTC

Affected components

Management Console

Update timeline

  1. identified May 11, 2021, 06:55 PM UTC

    We have currently identified an issue with cloud recording displaying on the web portal. This is only a display issue, we are working towards a resolution and will provide updates as we have them.

  2. monitoring May 11, 2021, 08:30 PM UTC

    We have resolved the issue with cloud recording displaying on the web portal and we will continue to monitor.

  3. resolved May 12, 2021, 03:44 AM UTC

    This incident has been resolved.