Lifesize Cloud experienced a notice incident on October 29, 2021 affecting Call Management Service, lasting 14h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Call Management Service
Update timeline
- investigating Oct 29, 2021, 04:14 PM UTC
We are experiencing a partial outage with dialing into lifesize virtual meeting rooms. We regret the inconvenience caused, but our team is working on resolving this issue at the earliest.
- identified Oct 29, 2021, 11:04 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 30, 2021, 06:59 AM UTC
This incident has been resolved.