Lifesize Cloud incident

Login and Call Management Issue

Minor Resolved View vendor source →

Lifesize Cloud experienced a minor incident on December 17, 2021 affecting Call Management Service and Management Console and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2021, 04:11 AM UTC
Resolved
Dec 17, 2021, 04:39 AM UTC
Duration
27m
Detected by Pingoru
Dec 17, 2021, 04:11 AM UTC

Affected components

Call Management ServiceManagement ConsoleWeb Application call service

Update timeline

  1. investigating Dec 17, 2021, 04:11 AM UTC

    Users may see issue with login or call issue(s) with Lifesize Apps and Manage console. We are aware of this issue and looking into this. We apologize for the inconvenience caused.

  2. identified Dec 17, 2021, 04:26 AM UTC

    This issue has been identified and a fix is being implemented.

  3. resolved Dec 17, 2021, 04:39 AM UTC

    A fix has been implemented. Login and Calls are working fine now.