Lifesize Cloud experienced a minor incident on July 5, 2022 affecting Call Management Service and Chat Service and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Call Management ServiceChat ServiceManagement ConsoleWeb Application call service
Update timeline
- investigating Jul 05, 2022, 12:26 PM UTC
We are currently investigating an issue with authentication
- monitoring Jul 05, 2022, 12:51 PM UTC
A fix has been deployed, and we are monitoring the issue for any additional impact.
- resolved Jul 05, 2022, 01:17 PM UTC
This incident has been resolved. Thank you for being so patient.