Lifesize Cloud experienced a notice incident on November 18, 2022 affecting Multiway Call Service, lasting 6h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Multiway Call Service
Update timeline
- investigating Nov 18, 2022, 01:02 PM UTC
Incidents - 6:15 AM (CDT) a call management service encountered an issue that possibly resulted in being unable to Join the cloud meetings with more than 2 participants. Point-to-point calls are working fine. We are continuing to investigate and trying to restore the services.
- monitoring Nov 18, 2022, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2022, 07:28 PM UTC
We believe the issue has been resolved at this time, if you are still experiencing the issue please contact Lifesize Support.