Lifesize Cloud incident

Lifesize Cloud Recording Service Issue

Major Resolved View vendor source →

Lifesize Cloud experienced a major incident on February 7, 2023 affecting Management Console and Recording Service, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2023, 04:20 PM UTC
Resolved
Feb 07, 2023, 07:02 PM UTC
Duration
2h 41m
Detected by Pingoru
Feb 07, 2023, 04:20 PM UTC

Affected components

Management ConsoleRecording Service

Update timeline

  1. investigating Feb 07, 2023, 04:20 PM UTC

    Thank you for your patience while we address an issue with our Management Console few of the users might be experiencing the issue in viewing stored Recording.

  2. monitoring Feb 07, 2023, 05:28 PM UTC

    The services restored to normal and we are monitoring further.

  3. resolved Feb 07, 2023, 07:02 PM UTC

    This incident has been resolved.