Lifesize Cloud incident

Lifesize Cloud Mange console issue for Recording Service

Minor Resolved View vendor source →

Lifesize Cloud experienced a minor incident on February 9, 2023 affecting Management Console and Recording Service, lasting 20h 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2023, 04:49 PM UTC
Resolved
Feb 10, 2023, 01:37 PM UTC
Duration
20h 47m
Detected by Pingoru
Feb 09, 2023, 04:49 PM UTC

Affected components

Management ConsoleRecording Service

Update timeline

  1. investigating Feb 09, 2023, 04:49 PM UTC

    Thank you for your patience while we address an issue with our Management Console, few of the users might be experiencing the issue in viewing stored Recording.

  2. identified Feb 09, 2023, 06:34 PM UTC

    Thank you for your patience while we address an issue with our Management Console, few of the users might be experiencing the issue in viewing stored Recording.

  3. monitoring Feb 10, 2023, 12:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2023, 01:37 PM UTC

    This incident has been resolved.