Lifesize Cloud incident

Lifesize Cloud Mange console issue for Recording Service

Notice Resolved View vendor source →

Lifesize Cloud experienced a notice incident on February 10, 2023 affecting Management Console and Recording Service, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2023, 09:10 PM UTC
Resolved
Feb 10, 2023, 11:50 PM UTC
Duration
2h 39m
Detected by Pingoru
Feb 10, 2023, 09:10 PM UTC

Affected components

Management ConsoleRecording Service

Update timeline

  1. identified Feb 10, 2023, 09:10 PM UTC

    Thank you for your patience while we address an issue with our Management Console, few of the users might be experiencing the issue in viewing stored Recording.

  2. monitoring Feb 10, 2023, 10:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2023, 11:50 PM UTC

    This incident has been resolved.