Lifesize Cloud incident

Call Management Issue

Notice Resolved View vendor source →

Lifesize Cloud experienced a notice incident on June 13, 2023 affecting Call Management Service, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 08:21 PM UTC
Resolved
Jun 13, 2023, 08:34 PM UTC
Duration
13m
Detected by Pingoru
Jun 13, 2023, 08:21 PM UTC

Affected components

Call Management Service

Update timeline

  1. investigating Jun 13, 2023, 08:21 PM UTC

    Call management service encountered an issue that possibly resulted in being unable to Join the cloud meetings via some urls. Investigating.

  2. identified Jun 13, 2023, 08:32 PM UTC

    Issue traced to underlying service. Awaiting fix.

  3. resolved Jun 13, 2023, 08:34 PM UTC

    This incident has been resolved.