Lifesize Cloud incident

Call management service encountered an issue that possibly resulted in being unable to Join the cloud meetings or access to Management Console

Critical Resolved View vendor source →

Lifesize Cloud experienced a critical incident on July 8, 2023 affecting Audio Call Service and Call Management Service and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2023, 02:04 AM UTC
Resolved
Jul 08, 2023, 03:03 AM UTC
Duration
59m
Detected by Pingoru
Jul 08, 2023, 02:04 AM UTC

Affected components

Audio Call ServiceCall Management ServiceLifesize IconManagement Console

Update timeline

  1. investigating Jul 08, 2023, 02:04 AM UTC

    We are currently investigating the issue.

  2. monitoring Jul 08, 2023, 02:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 08, 2023, 03:03 AM UTC

    This incident has been resolved.