Lifesize Cloud incident

Call management service encountered an issue In EMEA region that possibly resulted in being unable to Join the cloud meetings or access to Management Console

Minor Resolved View vendor source →

Lifesize Cloud experienced a minor incident on July 10, 2023 affecting Audio Call Service and Call Management Service and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2023, 06:25 AM UTC
Resolved
Jul 10, 2023, 06:45 AM UTC
Duration
20m
Detected by Pingoru
Jul 10, 2023, 06:25 AM UTC

Affected components

Audio Call ServiceCall Management ServiceManagement Console

Update timeline

  1. identified Jul 10, 2023, 06:25 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jul 10, 2023, 06:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2023, 06:45 AM UTC

    This incident has been resolved.