Lifesize Cloud experienced a notice incident on May 21, 2021 affecting Call Management Service and Management Console and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Call Management ServiceManagement ConsoleWeb Application call service
Update timeline
- investigating May 21, 2021, 07:34 AM UTC
Users may have observed failed to login or call issue(s) with Lifesize Apps and Manage console. We are aware of this issue and looking into this. We apologize for the inconvenience caused.
- monitoring May 21, 2021, 08:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2021, 08:31 AM UTC
This incident has been resolved.