LifeOmic incident

Elevated API Errors

Resolved after 2 days 5 hours, affecting Web Apps and APIs, on September 6, 2019.

monitoring Sep 06, 2019, 06:53 PM UTC

We've resolved the issue that was causing the elevated error rate and are now monitoring the situation. It may take some time for the platform to return to its normal stable state.

Started
Sep 06, 2019, 05:50 PM UTC
Resolved
Sep 08, 2019, 11:37 PM UTC
Duration
2d 5h
Detected by Pingoru
Sep 06, 2019, 05:50 PM UTC

Affected components

Web AppsAPIs

Update timeline

  1. identified Sep 06, 2019, 05:50 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring Sep 06, 2019, 06:53 PM UTC

    We've resolved the issue that was causing the elevated error rate and are now monitoring the situation. It may take some time for the platform to return to its normal stable state.

  3. resolved Sep 08, 2019, 11:37 PM UTC

    The platform and applications are now back to their normal stable state.

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