LicenseSpring incident

Management API is down

Resolved after 6 days 11 hours, affecting section-158939 (Management API) and section-158939 (Management API), on August 14, 2026.

resolved Aug 21, 2026, 07:56 AM UTC

Between 10:05 PM – 10:23 PM CEST on August 14, all services were affected by a database connectivity issue, causing errors and delays. The issue was resolved and normal service restored. Code and Infrastructure improvements have since been made to prevent recurrence.

Started
Aug 14, 2026, 08:05 PM UTC
Resolved
Aug 21, 2026, 07:56 AM UTC
Duration
6d 11h
Detected by Pingoru
Aug 14, 2026, 08:05 PM UTC

Affected components

section-158939 (Management API)section-158939 (Management API)

Update timeline

  1. investigating Aug 14, 2026, 08:05 PM UTC

    Management API went down.

  2. resolved Aug 21, 2026, 07:56 AM UTC

    Between 10:05 PM – 10:23 PM CEST on August 14, all services were affected by a database connectivity issue, causing errors and delays. The issue was resolved and normal service restored. Code and Infrastructure improvements have since been made to prevent recurrence.

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