Resolved after 6 days 19 hours, affecting WebAdMIT and Applicant Portal and 1 more, on November 30, 2021.
During our monitoring period, no other connectivity issues were observed. This issue is now resolved.
Affected components
Update timeline
- investigating Nov 30, 2021, 07:15 PM UTC
We are aware that some users may be experiencing issues accessing the following portals: - CAS Applicant Portal - CAS Configuration Portal - Letters by Liaison (Evaluator Portal) - Applicant Gateway - Applicant PDFs - CAS API - WebAdMIT - WebAdMIT PDFs - Advisor Portal Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.
- investigating Nov 30, 2021, 07:16 PM UTC
We are continuing to investigate this issue.
- identified Nov 30, 2021, 09:04 PM UTC
All impacted portals are now accessible, however some users may still be experiencing intermittent connectivity issues. Our technical support team is currently working to mitigate this issue. Thank you for your patience and we apologize for any inconvenience this may cause.
- monitoring Dec 01, 2021, 02:36 PM UTC
Full access to the following portals has been restored: - CAS Configuration Portal - Letters by Liaison (Evaluator Portal) - Applicant Gateway - Applicant PDFs - CAS API - WebAdMIT - WebAdMIT PDFs - Advisor Portal Some users may still be experiencing intermittent connectivity issues using the CAS Applicant Portal. Our technical support team is currently monitoring this issue. Thank you for your patience and we apologize for any inconvenience this may cause.
- monitoring Dec 02, 2021, 02:57 AM UTC
The CAS applicant portal is now functioning normally; our support team is continuing to monitor activity to ensure continued accessibility.
- resolved Dec 07, 2021, 02:38 PM UTC
During our monitoring period, no other connectivity issues were observed. This issue is now resolved.
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