Liaison EDU incident

Some PDFs Unavailable

Resolved after 7 hours 12 minutes, affecting WebAdMIT and Applicant Portal and 1 more, on May 31, 2022.

identified Jun 01, 2022, 12:06 AM UTC

We are continuing to work on a fix for this issue.

Started
May 31, 2022, 09:47 PM UTC
Resolved
Jun 01, 2022, 05:00 AM UTC
Duration
7h 12m
Detected by Pingoru
May 31, 2022, 09:47 PM UTC

Affected components

WebAdMITApplicant PortalUniversal Advisor PortalWebAdMIT PDFsApplicant Portal PDFsEvaluator Portal (LORs)

Update timeline

  1. investigating May 31, 2022, 09:47 PM UTC

    We are aware that some users may be experiencing issues downloading PDFs. Our technical support team is currently looking into the issue and will provide an update when we have more information. Thank you for your patience and we apologize for any inconvenience this may cause.

  2. identified May 31, 2022, 11:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 01, 2022, 12:06 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Jun 01, 2022, 05:00 AM UTC

    This incident has been resolved.

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