Resolved after 2 hours 52 minutes, affecting LexBlog Platform 1 and Premier Managed Platform, on January 18, 2017.
Our monitoring shows that performance returned to normal after our fix, and this incident is resolved.
Affected components
Update timeline
- investigating Jan 18, 2017, 07:07 PM UTC
We are investigating why some sites are loading slowly or failing to load for visitors and publishers on the LexBlog Platform. As we learn more and work to restore normal service, we will post updates here.
- investigating Jan 18, 2017, 07:36 PM UTC
The front end of sites are loading normally, but login page and admin area for some sites may load slowly or result in an error page. We recommend saving your posts locally if you are currently publishing.
- monitoring Jan 18, 2017, 08:52 PM UTC
We have implemented a fix and are able to log in to the admin area. We are monitoring to ensure performance returns to normal.
- resolved Jan 18, 2017, 10:00 PM UTC
Our monitoring shows that performance returned to normal after our fix, and this incident is resolved.
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