Resolved after 8 hours 43 minutes, affecting LexBlog Platform 1 and Premier Managed Platform and 1 more, on February 28, 2017.
Our support system is receiving email normally again, and messages sent during the incident have been received.
Affected components
Update timeline
- identified Feb 28, 2017, 08:46 PM UTC
Our support system service provider is having an incident preventing support requests from being created via email. As a result, we are not able to view new requests or updates to existing requests, and our responses will be delayed until after this issue is resolved. If you need assistance, please call our Success team at 800-913-0988, or open a request via the forms at https://support.lexblog.com/hc/en-us/requests/new or the LexBlog > Support Center menu item in your blog dashboard.
- resolved Mar 01, 2017, 05:30 AM UTC
Our support system is receiving email normally again, and messages sent during the incident have been received.
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