LexBlog incident
Support request responses via email delayed & knowledgebase offline
Resolved after 3 hours 8 minutes, affecting Support Center, on June 16, 2017.
Our service provider has resolved the issue, and we are able to respond to support requests normally.
Affected components
Update timeline
- identified Jun 16, 2017, 07:30 PM UTC
Our support system service provider is having an incident delaying our responses to support requests via email. Our knowledge base at https://support.lexblog.com/ is also intermittently offline. If you need immediate assistance, please call our Success Team at 1-800-913-0988. We will post updates here as we know more while our service provider works to resolve the issue.
- resolved Jun 16, 2017, 10:38 PM UTC
Our service provider has resolved the issue, and we are able to respond to support requests normally.
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