LexBlog incident
LexBlog Support Live Chat component currently experiencing outages
Resolved after 3 hours 30 minutes, affecting Premier Managed Platform, on July 12, 2017.
Zendesk has resolved the issue affecting our live chat component, and we are able to receive and respond to requests normally.
Affected components
Update timeline
- investigating Jul 12, 2017, 05:48 PM UTC
We are aware that Zendesk, our help center and ticket system, is currently experiencing outages on their live chat component. As a result, we may be unable to respond via live chat, but we are readily available via your blog admin support center, email and phone. Zendesk is aware of this issue and is currently working to resolve it. If you are a member seeking assistance, please submit a support ticket, email us at [email protected] or call us at 800-913-0988 while we await updates.
- resolved Jul 12, 2017, 09:19 PM UTC
Zendesk has resolved the issue affecting our live chat component, and we are able to receive and respond to requests normally.
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