Resolved after 1 day 1 hour, affecting LexBlog Platform 1 and Premier Managed Platform and 1 more, on March 16, 2021.
Our email campaign provider, MailChimp, has notified us that this issue has been fixed. Currently we are testing and monitoring this functionality. RSS campaigns that would have sent during this period, will send at their next scheduled time. Breaking news campaigns will need to be manually re-attempted.
Affected components
Update timeline
- investigating Mar 16, 2021, 02:26 PM UTC
We are investigating a problem with our email campaign provider, MailChimp. Some blogs may have trouble sending email updates to their subscribers during this time. Once this issue is resolved, blog posts that were published during the incident will be included in subsequent email campaigns.
- monitoring Mar 16, 2021, 03:53 PM UTC
Our email campaign provider, MailChimp, has notified us that this issue has been fixed. Currently we are testing and monitoring this functionality. RSS campaigns that would have sent during this period, will send at their next scheduled time. Breaking news campaigns will need to be manually re-attempted.
- resolved Mar 17, 2021, 03:56 PM UTC
This incident has been resolved.
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