LexBlog incident

Platform Down and Inaccessible

Major Vendor's status page →

Resolved after 4 days 20 hours, affecting Premier Managed Platform, on December 1, 2023.

monitoring Dec 06, 2023, 12:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 01, 2023, 04:29 PM UTC
Resolved
Dec 06, 2023, 01:10 PM UTC
Duration
4d 20h
Detected by Pingoru
Dec 01, 2023, 04:29 PM UTC

Affected components

Premier Managed Platform

Update timeline

  1. investigating Dec 01, 2023, 04:29 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 01, 2023, 04:29 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 01, 2023, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Dec 05, 2023, 10:42 PM UTC

    We are again seeing a pattern of sites slow or unresponsive and are investigating the issue.

  5. monitoring Dec 06, 2023, 12:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 06, 2023, 01:10 PM UTC

    This incident has been resolved.

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