Lever experienced a critical incident on August 14, 2025 affecting Sandbox, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 14, 2025, 06:00 PM UTC
We’ve identified the issue causing Lever's Sandbox environments to be inaccessible, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.
- monitoring Aug 14, 2025, 07:19 PM UTC
A fix has been implemented for the issue causing Lever's Sandbox environment to be down. Customers should now be able to log in to sandbox environments. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
- resolved Aug 14, 2025, 07:37 PM UTC
The issue causing Lever's Sandbox environment to go down has been resolved. The incident occurred from 10:45 AM to 12:36 PM PT on 8/14/2025. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new