LevelBlue incident

Service Incident: USM Anywhere Availability

Major Resolved

LevelBlue experienced a major incident on October 21, 2026, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 09:32 AM UTC
Resolved
Oct 21, 2026, 10:40 AM UTC
Duration
1h 8m
Detected by Pingoru
Oct 21, 2026, 09:32 AM UTC

Update timeline

  1. identified Oct 21, 2026, 09:32 AM UTC

    ### **Service Incident: USM Anywhere Availability** We are currently experiencing an incident affecting the availability of our **USM Anywhere** service. Our technical team is actively investigating the issue and working to restore the service as soon as possible. As part of the recovery process, additional system restarts will be required over the coming hours, which may result in further temporary service interruptions. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated on our progress and inform you once the service has been fully restored. Thank you for your understanding.

  2. resolved Oct 21, 2026, 10:41 AM UTC

    Issue identified and fixed.