Level experienced a major incident on September 12, 2025 affecting Queues (Default Queue) and Queues (Search Queue), lasting 14h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Queues (Default Queue)Queues (Search Queue)
Update timeline
- investigating Sep 12, 2025, 06:07 AM UTC
Search Queue went down.
- resolved Sep 12, 2025, 08:17 PM UTC
Search Queue recovered.