Level experienced a major incident on October 2, 2025 affecting Queues (Default Queue) and Queues (Search Queue), lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Queues (Default Queue)Queues (Search Queue)
Update timeline
- investigating Oct 02, 2025, 11:32 AM UTC
Default Queue and Search Queue went down.
- resolved Oct 02, 2025, 11:58 AM UTC
Default Queue recovered.