Let's Encrypt incident

API Degraded Performance

Minor Resolved View vendor source →

Let's Encrypt experienced a minor incident on June 18, 2026 affecting acme-v02.api.letsencrypt.org (Production) and portal.letsencrypt.org (Production) and 1 more component, lasting 34d 9h. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 04:04 PM UTC
Resolved
Jul 23, 2026, 01:39 AM UTC
Duration
34d 9h
Detected by Pingoru
Jun 18, 2026, 04:04 PM UTC

Affected components

acme-v02.api.letsencrypt.org (Production)portal.letsencrypt.org (Production)portal.letsencrypt.org (Production) (High Assurance Datacenter 2)portal-staging.letsencrypt.org (Staging) (High Assurance Datacenter 1)

Update timeline

  1. investigating Jun 18, 2026, 04:04 PM UTC

    Let's Encrypt's production API is experiencing degraded performance. Some clients may encounter 400 and 500 error responses. Most clients are still succeeding. Back to current status Status History Powered by Status.io Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via iCalendar iCalendar Feed Close

  2. investigating Jun 18, 2026, 04:04 PM UTC

    Let's Encrypt's production API is experiencing degraded performance. Clients may encounter 400 and 500 error responses. We are actively investigating the issue.

  3. investigating Jun 18, 2026, 04:35 PM UTC

    We re-routed traffic to bring success rates back to normal after an upstream network event disrupted traffic between two datacenters.

  4. investigating Jun 18, 2026, 04:35 PM UTC

    We have taken measures to stabilize API performance while we investigate networking issues between our two high assurance data centers.

  5. investigating Jun 18, 2026, 07:40 PM UTC

    We are continuing to investigate degraded performance and elevated error rates.

  6. investigating Jun 18, 2026, 11:59 PM UTC

    We are still investigating the issue with our upstream ISP.

  7. investigating Jun 19, 2026, 04:45 AM UTC

    We're operating normally, but with reduced redundancy. We continue to work with our upstream ISP to identify and resolve the issue.

  8. investigating Jun 19, 2026, 04:45 AM UTC

    We're operating normally, but with reduced redundancy. We continue to work with our upstream ISP to identify and resolve the issue.

  9. identified Jul 02, 2026, 06:05 PM UTC

    Starting shortly, we will be performing maintenance on networking equipment in High Assurance Datacenter 1. Some clients may experience errors while traffic shifting occurs.

  10. investigating Jul 02, 2026, 10:18 PM UTC

    We're receiving reports of increased timeouts to our API following a swap of our active datacenters. We are investigating and reverting that change.

  11. investigating Jul 02, 2026, 10:18 PM UTC

    We're receiving reports of increased timeouts to our API following a swap of our active datacenters. We are investigating and reverting that change.

  12. monitoring Jul 02, 2026, 10:52 PM UTC

    API traffic has been swapped back between datacenters.

  13. monitoring Jul 02, 2026, 10:52 PM UTC

    API traffic has been swapped back between datacenters.

  14. monitoring Jul 02, 2026, 11:15 PM UTC

    After monitoring we have confirmed our API is operational.

  15. monitoring Jul 02, 2026, 11:15 PM UTC

    After monitoring we have confirmed our API is operational.

  16. investigating Jul 03, 2026, 01:20 AM UTC

    We're noticing elevated 503s and slow responses. Investigating.

  17. investigating Jul 03, 2026, 01:20 AM UTC

    We're noticing elevated 503s and slow responses. Investigating.

  18. monitoring Jul 03, 2026, 01:32 AM UTC

    Elevated 503s and slow responses resolved, back to operational.

  19. monitoring Jul 03, 2026, 01:32 AM UTC

    Elevated 503s and slow responses resolved, back to operational.

  20. resolved Jul 23, 2026, 01:39 AM UTC

    All services remain operational, and we've now restored full internal redundancy.